Shivam Chhuneja

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17 Common Community Managers Interview Questions & Answers in 2025

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The Ultimate Guide to Becoming a Sought-After Community Manager in Web3: Building a Strong Career in Community Management

Vignesh

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Crypto Community Management & Community Building [2025]

We are seeking a talented and experienced Data Scientist to join our team. As a Data Scientist, you will play a crucial role in designing, developing, and implementing data science solutions to empower investigators and enhance our capabilities in extracting meaningful information and identifying anomalous patterns of activity.Responsibilities:<ul> <li>Collaborate with subject matter experts, team leads, and third-party vendors to define new features and functions for automation, aiding investigators in extracting meaningful information about a target and their surrounding network.</li> <li>Design, code, test, and document data science microservices primarily in Python.</li> <li>Support the integration of disparate bulk data sources into a unified database.</li> <li>Develop and optimize graph traversal queries and analytic pipelines to support analyst use cases, ensuring smooth transition from development to test and production environments.</li> <li>Extract valuable information from unstructured text, including SAR narratives and web scraped data related to cryptocurrency addresses and actors.</li> <li>Generate synthetic data for testing and development environments, as well as for the MM capstone training, adapting to evolving MM training and data holdings.</li> </ul>
<ul><ul><li>Proficient in Python programming.</li><li>Experience with graph traversal languages such as Gremlin, Cypher, or GraphML, along with expertise in network analytics, including centrality, community detection, link prediction, pattern recognition, and/or blockchain analytics.</li><li>Strong SQL or other relational database query experience.</li><li>In-depth knowledge of graph-structured data and analytics.</li><li>Knowledge of GPS technology and its integration into analytical processes.</li><li>Experience with cloud platforms, specifically Amazon Web Services (AWS).</li><li>Familiarity with containerization platforms, including Docker and Kubernetes</li><li>Bachelor's or advanced degree in Computer Science, Data Science, or a related field.</li><li>1-3 years’ experience in a similar role</li><li>Strong communication and collaboration skills.</li><li>Ability to work in a dynamic and fast-paced environment.</li><li>An active Top Secret clearance is required.</li></ul></ul>Great To Have! ( Preferred) <ul><ul><li>Familiarity with Natural Language Processing (NLP) techniques. Preferred </li><li>Working knowledge of generative and agentic Artificial Intelligence models, usage, and training techniques. Preferred. </li><li>Full-stack software engineering or development experience. Preferred. </li><li>Expertise in blockchain architecture and cryptocurrency data analytics. Preferred. </li><li>Understanding of machine learning algorithms and their application in cybersecurity analytics. Preferred</li></ul></ul>IND123 <ul><ul><li>Proficient in Python programming.</li><li>Experience with graph traversal languages such as Gremlin, Cypher, or GraphML, along with expertise in network analytics, including centrality, community detection, link prediction, pattern recognition, and/or blockchain analytics.</li><li>Strong SQL or other relational database query experience.</li><li>In-depth knowledge of graph-structured data and analytics.</li><li>Knowledge of GPS technology and its integration into analytical processes.</li><li>Experience with cloud platforms, specifically Amazon Web Services (AWS).</li><li>Familiarity with containerization platforms, including Docker and Kubernetes</li><li>Bachelor's or advanced degree in Computer Science, Data Science, or a related field.</li><li>1-3 years’ experience in a similar role</li><li>Strong communication and collaboration skills.</li><li>Ability to work in a dynamic and fast-paced environment.</li><li>An active Top Secret clearance is required.</li></ul></ul>Great To Have! ( Preferred) <ul><ul><li>Familiarity with Natural Language Processing (NLP) techniques. Preferred </li><li>Working knowledge of generative and agentic Artificial Intelligence models, usage, and training techniques. Preferred. </li><li>Full-stack software engineering or development experience. Preferred. </li><li>Expertise in blockchain architecture and cryptocurrency data analytics. Preferred. </li><li>Understanding of machine learning algorithms and their application in cybersecurity analytics. Preferred</li></ul></ul>IND123

Data Scientist

US Dollar

Tampa

America/Kentucky/Monticello

At Shakepay, we’re on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake.
Our culture is built around doing work that matters, winning as a team, and celebrating success. If you're the kind of person who values growth, shipping fast, and sharing your ideas openly with a group of like-minded people, come and build with us!
About Shakepay
Since 2015, we’ve been building the Shakepay app to make buying and earning bitcoin fast, easy, and secure. In 2022, we launched the Shakepay Card, allowing shakers to earn bitcoin rewards when they shop. Today, more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future. 
We’re regulated across all Canadian provinces and territories, and backed by renowned venture capitalists with a funding of $44M. We have a passionate, loyal, and growing community, and we’re looking for people who want to help us build something truly special.
AML Analyst (3 Month Contract) 
Are you detail-oriented and passionate about maintaining financial integrity? Shakepay is looking for a AML Analyst (3 month contract) to support our AML team in protecting our platform and customers. You have a keen eye for detail and excel at ensuring accuracy and consistency in every task. You approach compliance with precision, transforming routine processes into a seamless and efficient workflow. If this sounds like you, the AML team wants to hear from you.
What you’ll be doing
<ul>
<li>Name screening and monitoring: Review and investigate name screening alerts generated by internal systems against sanctions lists (e.g. Canada, UN, OFAC), PEP lists, Adverse Media, and other watchlists</li>
<li>Transaction monitoring and analysis: Review and analyze customer transactions for patterns of unusual or suspicious activity. Identify and document red flags related to potential money laundering, terrorist financing, or other illicit activities</li>
<li>STR and LVCTR reporting: prepare and file Suspicious Transaction Reports (STRs) and Large Virtual Currency Transaction Reports (LVCTRs) in compliance with FINTRAC regulations</li>
<li>Help on any other AML workflow that requires additional support</li>
<li>Participate in regular training sessions and team meetings </li>
<li>Collaborate with internal teams through Slack and Google Meet</li>
<li>Identify and escalate unusual account activity to senior team members and managers</li>
</ul>
Who we’re looking for
<ul>
<li>1+ year of AML experience with a bank or fintech</li>
<li>Basic knowledge and familiarity with Bitcoin and virtual currencies</li>
<li>Strong data entry skills</li>
<li>High attention to detail and accuracy</li>
<li>Strong communication skills and ability to work with cross-functional areas</li>
<li>Strong ability to work independently or as part of a team</li>
</ul>
Bonus points
<ul>
<li>CAMS or CFCS certification</li>
<li>Bilingual proficiency in French and English</li>
<li>You shake every day!</li>
</ul>
Why join us?
<ul>
<li>Help shape the future of money: Be part of a team that's revolutionizing financial services in Canada, one sat at a time.</li>
<li>Impact millions: As cryptocurrency continues to gain traction, our potential for growth is massive. You can help us bring Shakepay and Bitcoin to all Canadians.</li>
<li>Grow your career: We’re growing, and so can you! We have programs in place to encourage continuous learning, growth, and development.</li>
<li>Ideas, not titles: We want the best ideas to make their way through, no matter where they come from.</li>
</ul>
Perks and benefits
<ul>
<li>Competitive compensation: Get rewarded with competitive pay </li>
<li>🌎 Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto.</li>
<li>💻 Equipment: A MacBook to support your daily activities</li>
<li>💰Salary in bitcoin option: Choose to receive your salary in bitcoin – the soundest money to ever exist.</li>
<li>🙌 Have fun together: quarterly team-specific or company-wide offsite to connect with each other.  </li>
</ul>
Equal Employment OpportunityShakepay does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email 
Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.

AML Contractor (3 month contract)

PIP Labs is looking for a sharp, resourceful Visual Designer to join our Brand Design team. This is a high-impact role for someone who thrives in fast-moving environments, brings strong communication skills, and has experience working inside fast-paced tech startups. You’ll work closely with our Head of Design, Art Director, and marketing teams to help bring Story — our L1 blockchain for programmable IP—to life across brand surfaces.We’re not looking for someone straight out of school or from a traditional in-house role. We’re looking for someone who’s been battle-tested in a startup environment: fast on execution, articulate in feedback loops, and comfortable owning entire projects from start to finish.This is a great opportunity for a designer who’s looking to level up, own creative across brand, product, and marketing, and grow into a more senior role over time.<h3>What You’ll Do:</h3><ul><ul><li>Design high-quality visuals across brand surfaces—web, social, marketing campaigns, events, content drops, and more</li><li>Collaborate on major product and brand launches with our marketing, content, and community teams</li><li>Work on event design for high-profile industry activations (e.g., ETHDenver, Korea Blockchain Week)</li><li>Contribute to merchandise, physical collateral, and experiential design</li><li>Maintain visual consistency while adapting assets for different formats and audiences</li><li>Help evolve our internal file management and design ops process</li></ul></ul><h3>What We’re Looking For:</h3><ul><ul><li>Experience in brand or visual design, ideally in a high-growth tech startup or fast-paced agency</li><li>A polished, diverse portfolio that shows skill across campaign work, branding, and marketing design</li><li>Strong eye for hierarchy, layout, typography, and clean visual systems</li><li>Comfortable working across multiple formats and channels—from digital to physical</li><li>Highly communicative and organized—you’re able to run with projects, manage feedback cycles, and hit deadlines without much oversight</li><li>Hungry to grow—interested in expanding your creative ownership and leveling up into a more senior role</li><li>Interest in crypto/web3 and/or new internet-native creative economies</li></ul></ul><h3>Nice to Have:</h3><ul><ul><li>Experience working on web3 or crypto-native brands</li><li>Past work in agency environments with recognizable brands</li><li>Experience designing for communities, events, or ecosystem growth</li></ul></ul>

Visual Designer

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.About Binance Accelerator ProgramBinance Accelerator Program is a concise fixed-term program designed for Early Career Talent to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about BAP Program <a href="https://www.binance.com/en/blog/all/early-career-program-how-binance-gears-up-early-career-talent-3048651" rel="noopener noreferrer nofollow ugc" target="_blank">HERE</a>Who may applyCurrent university students and recent graduates.<h3>Responsibilities: </h3><ul><ul><li>Marketing generalist with strong organizational and project management skills to support the regional marketing team across multiple functions focusing on 3 main areas:</li><li> 1 - Local marketing activations & events;</li><li>2 - Binance Education & Community Program;</li><li>3 - Project management ;</li><li>Support the Educational Agenda in Latam. Identify and set up close partnerships with the regional Communities, Universities, Blockchains associations, Institutions, KOLs, and other Web2 and Web3 audiences and drive planning and execution;</li><li>Support Local Community Program: Set up close partnerships with Communities across the region;</li><li>Grow and manage local user focused online and offline Binance communities;</li><li>Organize online and offline events and meet-ups in your region;</li><li>Administrative support for the team (calendarization, invoicing, back office support);</li><li>Assist the local marketing team with event execution across Latam, such as planning and calendarization, processes and execution.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Bachelor degree or above, prefer major in Marketing;Exposure to digital marketing planning and execution work experience, preferably in crypto exchanges/fintech/eCommerce/tech/gaming, B2C facing;</li><li>Experience in community management and events is preferred;</li><li>Past marketing/growth roles at Spanish virtual asset exchange is strongly preferred;</li><li>Keen on crypto, blockchain technology, and the Binance ecosystem;</li><li>Extremely organized, able to manage time effectively, and comfortable working across time zones and multiple projects; </li><li>Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage (Spanish); </li><li>Ability to handle a fast-paced environment and many moving parts at once.</li></ul></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our <a href="https://www.binance.com/en/candidate/privacy/notice" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>.

Binance Accelerator Program - Education & Community

Colombian Peso

Bogotá

America/Bogota

Helix is building the Orchestration Layer Powering Institutional-Grade RWAFi. It offers a full-stack, omni-chain stablecoin infrastructure layer that enables issuance, distribution, diverse yield strategies, and seamless DeFi composability through a unified, modular architecture. On top of this orchestration infrastructure sits its flagship offering, Helix Hub - an omnichain, composable, multi-strategy RWAFi Platform that provides access to yield-bearing RWAs across the risk-reward curve, ranging from Treasuries, Private Credit to DeFi yields.Led by TradFi veterans with a $500M+ track record and zero defaults over seven years, Helix bridges institutional trust and DeFi composability through purpose-built infrastructure - laying the foundation for mainstream adoption of programmable finance at scale. A winner of the Tokenized Debt & Bond Award at the 2023 TADS Awards, Helix is backed by top-tier venture capital firms including Taisu Ventures, Saison Capital, Superscrypt, Comma3 Ventures, Wave Digital, NewTribe Capital, Aptos, and Gallet Capital. We are also supported by select angels from leading organisations such as Fireblocks, BlockTower, NeoClassic Capital, Algorand, Hedera, Wormhole, Synthetix, and the Milken Institute.We are looking for a proactive Marketing Intern to join our team. This role is ideal for someone eager to learn, get hands-on experience across different aspects of marketing, and contribute to growing our community and brand presence.
<ul> <li>Active on social platforms (Twitter, Discord, etc.).</li> <li>Strong communication skills and attention to detail.</li> <li>Self-starter with the ability to juggle multiple tasks.</li> <li>Passion for crypto/Web3 and a desire to grow in the space.</li> </ul>Responsibilities<ul> <li>Support the marketing team in executing Web3-focused campaigns, social media strategies, and daily operations.</li> <li>Manage and engage with our community across Discord, Telegram and Twitter.</li> <li>Help manage content calendar, posting, and tracking performance</li> <li>Handle operational and administrative tasks to keep workflows running smoothly</li> <li>Support marketing and other teams in keeping communication clear and consistent</li> <li>Stay plugged into Web3 conversations and trends to bring fresh ideas</li> </ul>Nice to Have<ul> <li>Prior experience in marketing, content, or community management.</li> <li>Experience working with Web3 projects or DAOs.</li> </ul> <ul> <li>Active on social platforms (Twitter, Discord, etc.).</li> <li>Strong communication skills and attention to detail.</li> <li>Self-starter with the ability to juggle multiple tasks.</li> <li>Passion for crypto/Web3 and a desire to grow in the space.</li> </ul>Responsibilities<ul> <li>Support the marketing team in executing Web3-focused campaigns, social media strategies, and daily operations.</li> <li>Manage and engage with our community across Discord, Telegram and Twitter.</li> <li>Help manage content calendar, posting, and tracking performance</li> <li>Handle operational and administrative tasks to keep workflows running smoothly</li> <li>Support marketing and other teams in keeping communication clear and consistent</li> <li>Stay plugged into Web3 conversations and trends to bring fresh ideas</li> </ul>Nice to Have<ul> <li>Prior experience in marketing, content, or community management.</li> <li>Experience working with Web3 projects or DAOs.</li> </ul>

Marketing Intern (Web3)

Indian Standard Time

32 link clicks.

Windranger Labs

<h3>About UR</h3>UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.<h3>Responsibilities</h3><ul><li> Support community operations across Chinese social platforms such as Xiaohongshu (小红书), Zhihu (知乎), Weibo, and Bilibili.</li><li> Research trends in AI tools, developer communities, and Web3 ecosystems in China.</li><li> Help create localized content, including posts, guides, and educational threads tailored for Chinese audiences.</li><li> Assist in managing influencer/KOL collaborations and community feedback collection.</li><li> Monitor content performance metrics and report insights weekly.</li></ul><h3> Requirements</h3><ul><li> Familiar with Chinese social platforms and understands content tone & style for young tech users.</li><li> Interest in AI tools, Web3, or fintech trends or basic knowledge is plus</li><li> Strong writing and editing skills in Chinese; basic English communication ability is a plus.</li><li> Self-driven, detail-oriented, and comfortable working remotely with international teammates.</li><li>Universities: Major in Marketing/e-commerce o</li></ul>Listed in: <a href="https://cryptojobslist.com">Cryptocurrency Jobs</a>, <a href="https://cryptojobslist.com/remote">Remote Web3 Jobs</a>, <a href="https://cryptojobslist.com/web3">Web3 Crypto Jobs</a>, <a href="https://cryptojobslist.com/research">Research Crypto Jobs</a>, <a href="https://cryptojobslist.com/developer">Developer Crypto Jobs</a>, <a href="https://cryptojobslist.com/marketing">Marketing Web3 Jobs</a>, <a href="https://cryptojobslist.com/non-tech">NON Tech Web3 Jobs</a>, <a href="https://cryptojobslist.com/entry-level">Entry Level Crypto Jobs</a>, <a href="https://cryptojobslist.com/content">Content Web3 Jobs</a>, <a href="https://cryptojobslist.com/internship">Internship Crypto Jobs</a>, <a href="https://cryptojobslist.com/operations">Operations Web3 Jobs</a>, <a href="https://cryptojobslist.com/community">Community Web3 Jobs</a>, <a href="https://cryptojobslist.com/move">Move Web3 Jobs</a>, <a href="https://cryptojobslist.com/ai">AI Web3 Jobs</a>, <a href="https://cryptojobslist.com/full-time">Full Time Web3 Jobs</a>.

Growth Intern

<h3>About UR</h3>UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.<h3>Responsibilities</h3><ul><li> Support community operations across Chinese social platforms such as Xiaohongshu (小红书), Zhihu (知乎), Weibo, and Bilibili.</li><li> Research trends in AI tools, developer communities, and Web3 ecosystems in China.</li><li> Help create localized content, including posts, guides, and educational threads tailored for Chinese audiences.</li><li> Assist in managing influencer/KOL collaborations and community feedback collection.</li><li> Monitor content performance metrics and report insights weekly.</li></ul><h3> Requirements</h3><ul><li> Familiar with Chinese social platforms and understands content tone & style for young tech users.</li><li> Interest in AI tools, Web3, or fintech trends or basic knowledge is plus</li><li> Strong writing and editing skills in Chinese; basic English communication ability is a plus.</li><li> Self-driven, detail-oriented, and comfortable working remotely with international teammates.</li><li>Universities: Major in Marketing/e-commerce o</li></ul>Listed in: <a href="https://cryptojobslist.com">Cryptocurrency Jobs</a>, <a href="https://cryptojobslist.com/remote">Remote Web3 Jobs</a>, <a href="https://cryptojobslist.com/web3">Web3 Crypto Jobs</a>, <a href="https://cryptojobslist.com/research">Research Crypto Jobs</a>, <a href="https://cryptojobslist.com/developer">Developer Crypto Jobs</a>, <a href="https://cryptojobslist.com/marketing">Marketing Web3 Jobs</a>, <a href="https://cryptojobslist.com/non-tech">NON Tech Web3 Jobs</a>, <a href="https://cryptojobslist.com/entry-level">Entry Level Crypto Jobs</a>, <a href="https://cryptojobslist.com/content">Content Web3 Jobs</a>, <a href="https://cryptojobslist.com/internship">Internship Crypto Jobs</a>, <a href="https://cryptojobslist.com/operations">Operations Web3 Jobs</a>, <a href="https://cryptojobslist.com/community">Community Web3 Jobs</a>, <a href="https://cryptojobslist.com/move">Move Web3 Jobs</a>, <a href="https://cryptojobslist.com/ai">AI Web3 Jobs</a>, <a href="https://cryptojobslist.com/full-time">Full Time Web3 Jobs</a>.

<h3>About UR</h3>UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.<h3>Responsibilities</h3><ul><li> Support community operations across Chinese social platforms such as Xiaohongshu (小红书), Zhihu (知乎), Weibo, and Bilibili.</li><li> Research trends in AI tools, developer communities, and Web3 ecosystems in China.</li><li> Help create localized content, including posts, guides, and educational threads tailored for Chinese audiences.</li><li> Assist in managing influencer/KOL collaborations and community feedback collection.</li><li> Monitor content performance metrics and report insights weekly.</li></ul><h3> Requirements</h3><ul><li> Familiar with Chinese social platforms and understands content tone & style for young tech users.</li><li> Interest in AI tools, Web3, or fintech trends or basic knowledge is plus</li><li> Strong writing and editing skills in Chinese; basic English communication ability is a plus.</li><li> Self-driven, detail-oriented, and comfortable working remotely with international teammates.</li><li>Universities: Major in Marketing/e-commerce o</li></ul>

16 link clicks.

At Shakepay, we’re on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake.Our culture is built around doing work that matters, winning as a team, and celebrating success. If you're the kind of person who values growth, shipping fast, and sharing your ideas openly with a group of like-minded people, come and build with us!About ShakepaySince 2015, we’ve been building the Shakepay app to make buying and earning bitcoin fast, easy, and secure. In 2022, we launched the Shakepay Card, allowing shakers to earn bitcoin rewards when they shop. Today, more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future. 
We’re regulated across all Canadian provinces and territories, and backed by renowned venture capitalists with a funding of $44M. We have a passionate, loyal, and growing community, and we’re looking for people who want to help us build something truly special.
Part-Time Customer Support Representative (3 Month Contract) 
Duration of contract: 3 months
Location: Remote, must reside in and be available to work in Canada
Time per week: Looking for people who want flexible work. We expect employees to be available for a minimum of 10 hours per week. 
Are you passionate about supporting customers and tackling tasks with finesse? The role is  about creating a seamless experience for our customers. You have a detail oriented mindset, a passion for helping and you thrive in ensuring accuracy and consistency, turning routine tasks into a symphony of efficiency. If this sounds like you, the support team is looking for you.
You will:
<ul>
<li>Diagnose issues customers are experiencing with Shakepay</li>
<li>Communicate clearly and thoughtfully with our customers</li>
<li>Have 1+ year of experience in customer support</li>
<li>Have a thorough understanding of our products, features, and processes</li>
<li>Collaborate with other team members to resolve customer inquiries</li>
<li>Relay feedback about the customer’s experience to other teams</li>
<li>Assist with KYC (account verification) requests</li>
<li>Review documents submitted for customers to regain access to their account</li>
<li>Demonstrate care and empathy while engaging with customers</li>
<li>Engage with customers directly via chat and email</li>
<li>Attend training sessions and other meetings with the customer support and operations teams</li>
<li>Communicate and interact with other teams through Slack and Google Meet</li>
<li>Approving e-Transfer accounts, replay pending e-Transfers</li>
<li>Execute various types of actions to ensure the proper flow of crypto transactions</li>
<li>Identify and escalate unusual account activity to the fraud or compliance teams</li>
</ul>
Schedule:
<ul>
<li>We expect people in this role to be available for 20 hours per week for the first 4-6 weeks of the contract. </li>
<li>After the first 4-6 weeks, we will offer shifts based on capacity needs
<ul>
<li>You will be scheduled for a minimum of 8-12 hours per week </li>
<li>More shifts will be available based on coverage and capacity needs</li>
</ul>
</li>
<li>Shifts may end as late as 12:00am EST </li>
</ul>
Actions you’ll take to help the customer:
<ul>
<li>Helping with technical issues like 2FA, Mailgun, Twillo</li>
<li>Assisting with KYC (account verification) requests</li>
<li>Providing support to the customer</li>
<li>Approving e-Transfer accounts, replay pending e-Transfers</li>
</ul>
Must have:
<ul>
<li>1+ years of experience in a customer support </li>
<li>Adaptability to change</li>
<li>Strong attention to detail</li>
<li>Excellent written & verbal communication skills</li>
</ul>
Nice to have:
<ul>
<li>Experience in other operational roles</li>
<li>Bilingual </li>
<li>Basic knowledge of digital currencies </li>
<li>You shake every day! </li>
</ul>
Why join us?
<ul>
<li>Help shape the future of money: Be part of a team that's revolutionizing financial services in Canada, one sat at a time.</li>
<li>Impact millions: As cryptocurrency continues to gain traction, our potential for growth is massive. You can help us bring Shakepay and Bitcoin to all Canadians.</li>
<li>Grow your career: We’re growing, and so can you! We have programs in place to encourage continuous learning, growth, and development.</li>
<li>Ideas, not titles: We want the best ideas to make their way through, no matter where they come from.</li>
</ul>
Perks and benefits
<ul>
<li>🌎 Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto.</li>
<li>🙌 Have fun together: quarterly team-specific or company-wide offsite to connect with each other.  </li>
</ul>
We understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the “right” experience, we still want you to apply. 
We encourage applications from everyone, regardless of background and life experience. We’re firm believers that <a href='https://gist.github.com/gtallen1187/e83ed02eac6cc8d7e185" rel="noopener noreferrer nofollow ugc" target="blank">a little bit of slope makes up for a lot of y-intercept</a>.
Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.

Shakepay

Part-Time Customer Support Representative (3 Month Contract)

5 link clicks.

About the Ethereum FoundationThe Ethereum Foundation (EF) is a global non-profit organization dedicated to supporting Ethereum and related technologies. Our mission is to do what is best for Ethereum’s long-term success. Our role is to allocate resources to critical projects, to be a valued voice within the Ethereum ecosystem, and to advocate for Ethereum to the outside world.EF InternshipAs part of our mission to advance blockchain systems, interns will contribute to bleeding edge research that spans computer science, distributed systems, crypto-economics, and mechanism design. This program offers a unique opportunity to work closely with Ethereum Foundation researchers, their collaborators, and other contributors across the ecosystem, tackling both foundational and applied research challenges. Interns will also have opportunities to share their findings through <a href='https://ethresear.ch" rel="noopener noreferrer nofollow ugc" target="blank">ethresear.ch</a>, academic publications, or conference submissions helping shape the future of Ethereum.Interns can choose to work remotely but are encouraged to work out of an EF office (likely Berlin, Germany). In addition, interns will be invited for an in-person cohort meetup in the summer.The duration of the internship is 12 weeks during summer 2026.Stateless Consensus team descriptionStateless Consensus builds advanced prototypes and tools with the primary objective of ushering in a stateless Ethereum era, which will make Ethereum more scalable, usable, and ubiquitous.<h3>Skills</h3><ul><ul><li>Data Structures</li><li>Networked & Distributed Systems</li><li>Storage Systems & Database Design</li><li>Protocol Design Thinking</li><li>Low-Level Ethereum Knowledge</li><li>Systems Performance Analysis</li></ul></ul><h3>Responsibilities</h3><ul><ul><li>Conduct original research in areas relevant to Ethereum and decentralized technologies.</li><li>Collaborate with Ethereum Foundation researchers and contributors to address pressing technical and conceptual challenges.</li><li>Contribute to public-facing materials, such as blog posts, white papers, and technical reports, to share research outcomes.</li><li>Engage with the broader research community through discussions, seminars, and collaborations.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Current university enrollment studying a relevant field such as computer science, cryptography, mathematics, or economics. Very recent graduates (~1 year) may also be considered.</li><li>Demonstrated interest in Ethereum, blockchains, and decentralized technologies.</li></ul></ul>$8,000 - $8,000 a monthImportant dates:This application closes on Dec 1st, 2025. Applicants will receive decisions by January 30th, 2026.Note on AI-assisted review:The hiring team will use an AI-assisted tool to help us review resumes for this role. Here’s what that means:- Your resume is anonymized before the AI review.- We have been assured that your information will not be used to train AI models.- Human reviewers make all final decisions. The AI tool does not reject or advance candidates automatically.- The tool simply helps the hiring team manage a large volume of applications by highlighting potential fits.If you’d like to know more about how the tool works, you can read the <a href="https://help.lever.co/hc/en-us/articles/85-Talent-Fit-AI-Brief" rel="noopener noreferrer nofollow ugc" target="_blank">Talent Fit AI Brief</a>.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ethereum Foundation

Stateless Consensus Intern

57 link clicks.

Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.  
Aptos (Ohlone for 'The People") encompasses our mission and ethos for why we build.As Marketing Director, you will own the strategic vision, operational execution, and team growth for all marketing functions supporting Shelby. You will be a senior leader contributing to broader company direction, driving demand, awareness, and adoption of the platform, and building a scalable marketing machine. You’ll partner across product, engineering, BD/partnerships, community, and executive leadership to deliver high-impact programs that move key metrics.
You must be comfortable in ambiguity, roll up your sleeves, and also think several quarters ahead.
<h3>Key Responsibilities</h3>
<h4>Strategy & Positioning</h4>
<ul>
<li>Define and own the brand positioning, messaging architecture, and narrative for Shelby in the Web3 / creator infrastructure space.</li>
<li>Conduct competitive analysis, market research, customer and developer insights to spot white space and positioning opportunities.</li>
<li>Develop a long‑term marketing roadmap aligned with company goals, OKRs, and revenue/protocol adoption targets.</li>
</ul>
<h4>Demand Generation & Growth</h4>
<ul>
<li>Maintain (and create where necessary) all marketing channels (X, LinkedIn, Youtube) working hand in hand with a marketing agency.</li>
<li>Lead performance marketing (paid, growth loops, referral, partnerships) to generate high-quality acquisition, trial, and usage, optimizing CAC, LTV, and conversion funnels.</li>
<li>Design and execute multi-channel campaigns (paid, content, SEO/SEM, social, influencer, email, webinars, events) to build full-funnel demand.</li>
<li>A/B test messaging, channels, creatives, and user flows; apply data-driven rigor to improve conversion rates and ROI.</li>
</ul>
<h4>Content & Thought Leadership</h4>
<ul>
<li>Oversee content strategy (blog, white papers, stance pieces, video, webinars) that elevates Shelby’s brand and educates developers, creators, and ecosystem partners.</li>
<li>Drive PR, earned media, and analyst coverage to position Shelby as a leading decentralized storage solution.</li>
<li>Own the storytelling around complex technical features, translating them into compelling narratives for target personas.</li>
</ul>
<h4>Community, Ecosystem & Partnerships</h4>
<ul>
<li>Build and nurture relationships with developer communities, creators, media platforms, ecosystem partners, and open-source contributors.</li>
<li>Design programs (hackathons, grants, ambassador programs, integration co‑marketing) to encourage adoption and network effects.</li>
<li>Collaborate with Partner & BD teams to co-create marketing initiatives and amplify reach via aligned partners.</li>
</ul>
<h4>Team Leadership & Operations</h4>
<ul>
<li>Hire, mentor, and scale a cross-functional marketing team (product marketing, growth, content, community).</li>
<li>Define and operationalize marketing processes, tools, systems (analytics, CRM, marketing ops).</li>
<li>Manage vendor relationships and budgets, ensuring ROI and alignment with strategic priorities.</li>
<li>Align marketing OKRs with company goals and own quarterly deliverables, forecasts, and reporting.</li>
</ul>
<h4>Metrics & Accountability</h4>
<ul>
<li>Define and track key performance indicators (KPIs) across the funnel (awareness, acquisition, activation, retention, conversion).</li>
<li>Establish dashboards, reporting cadence, and data governance to ensure marketing decisions are grounded in metrics.</li>
<li>Own budget allocation, forecasting, and impact measurement for marketing investments.</li>
</ul>
<h3>Qualifications & Experience</h3>
Required (Senior / Director level):
<ul>
<li>5+ years of marketing experience, with significant experience in B2B, SaaS, platform, developer, or tech marketing.</li>
<li>2+ years in a leadership or senior individual contributor role owning full-funnel marketing strategy and execution.</li>
<li>Experience launching new products or platforms, ideally in a startup, early-stage environment, or high-growth company.</li>
<li>Deep familiarity with Web3, blockchain, or adjacent technology ecosystems (e.g. creator platforms, decentralized infrastructure).</li>
<li>Proven record in growth / demand generation, content marketing, product marketing, or ecosystem marketing.</li>
<li>Strong storytelling skills and ability to simplify technical complexity for diverse audiences.</li>
<li>Experience managing a marketing team and mentoring mid-level marketers.</li>
<li>Comfortable working in ambiguity, iterative environments, and scaling processes from scratch.</li>
<li>Strong analytical mindset, capacity to dive into data, and translate insights into action.</li>
</ul>
Preferred / Nice to Have:
<ul>
<li>Experience launching or marketing infrastructure or protocol-level products in Web3.</li>
<li>Existing network in creator, media, or decentralized content communities.</li>
<li>Experience with developer marketing or community-led growth.</li>
<li>Familiarity with token-based incentive models, DAO, grants, or crypto economics.</li>
<li>Some technical fluency (facing API, smart contract, or protocol-level integration).</li>
</ul>
<h3>What You’ll Gain</h3>
<ul>
<li>The opportunity to build and shape a marketing organization from the ground up.</li>
<li>A visible leadership role with strategic influence at the executive level.</li>
<li>Real impact on adoption, narrative, and growth for a leading decentralized storage solution.</li>
<li>Exposure to Web3 innovation, developer ecosystem, and creator infrastructure.</li>
<li>Competitive compensation, equity or token grants, benefits, and a mission-driven, inclusive culture.</li>
</ul>Our Benefits
<ul>
<li>100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)</li>
<li>Equipment of your choice</li>
<li>Flexible vacation time, 11 holidays, and floating company days off </li>
<li>Competitive Salary</li>
<li>Protocol Token Grants</li>
<li>401k matching (US Employees)</li>
<li>Fun and inclusive in-person and digital events</li>
</ul>
Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.






















































We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.To protect yourself, please be aware of the following:
<ul>
<li>We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.</li>
<li>We will always communicate with you using our official company email domain.</li>
<li>We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.</li>
</ul>

Aptos

Marketing Director, Shelby Platform

Canadian Dollar

Global

America/Toronto

Remote

America/Boise

If you're looking for community management jobs in the crypto and blockchain industry, you've come to the right place. It involves working as a moderator and managing the community on various platforms, including Telegram. 


Page 3. October 2025. Earn 💰 $96k salary with these Web3 Community Jobs. Apply for 54 careers at Windranger Labs, Shakepay, Ethereum Foundation, Aptos and other crypto companies... Apply today!

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